Your trust matters to us. NRK Realtors has been guiding clients through premium property decisions since 1995, and that same sense of care extends to how we treat your personal information. This page walks you through, in plain and simple language, what we collect, why we collect it, and how we look after it.
1. What We Collect
To help you with your property search or listing, we may collect a few basic details from you:
- Your name, phone number, and email address
- Messages you send us through our website forms, WhatsApp, or Instagram
- Details about the property you’re exploring, such as location preference, budget range, or the type of home you’re looking for
- General, non-identifying technical details, like the device or browser you’re using, simply to help our website run smoothly for you
We only ask for what is genuinely useful in assisting you, and nothing more.
2. How We Use It
Everything we collect exists to serve one purpose: helping you make confident, well-informed property decisions. In practice, this means we may use your information to:
- Respond to your enquiries about buying, selling, or renting a property
- Share relevant listings, market updates, or advisory notes that may genuinely interest you
- Reach out over WhatsApp, phone, or email, always through the channel you’ve shared with us
- Understand how our website is used, so we can keep improving it for future visitors
We do not use your information for anything unrelated to serving you better, and you’re always welcome to ask us to pause communication at any time.
3. Cookies
Like most websites, ours may use small files called cookies. These simply help the website remember basic preferences and understand which pages visitors find useful, so we can continue to make the experience smoother and more relevant over time.
Cookies do not tell us anything private about who you are as a person. If you’d rather not use them, you’re always free to turn them off through your browser’s settings, and the website will still work for you.
4. Sharing
Your information stays with us, and we are careful about who, if anyone, it is shared with. We never sell your personal details to anyone, under any circumstances. In select situations, we may share limited information with:
- Government or legal authorities, only where the law genuinely requires it of us
- Trusted platforms we use to run our day-to-day operations, such as WhatsApp Business tools and advertising platforms like Meta (Facebook and Instagram)
- A property owner or developer, but only when it’s directly relevant to the enquiry you’ve raised with us
5. Your Rights
Your information belongs to you, not to us, and you have full say in how it’s handled. At any point, you’re welcome to:
- Ask us what information we currently hold about you
- Request that we correct or update any of your details
- Ask us to delete your information from our records entirely
The only exception is any information we are legally required to retain for administrative or security reasons. Beyond that, the choice is entirely yours, and we’re glad to assist whenever you reach out.